POPIA Compliance
At Lekker Bounce & Events, we are committed to protecting your personal information and complying with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa. We respect your privacy and process personal information responsibly, transparently and only for legitimate business purposes.
Our Commitment
We collect and process personal information only where it is necessary to:
Respond to enquiries.
Prepare quotations.
Confirm bookings.
Deliver our products and services.
Communicate with our customers.
Comply with legal and regulatory obligations.
We do not sell, rent or trade your personal information to third parties.
Information We May Collect
Depending on the services you request, we may collect:
Name and surname
Email address
Cellphone number
Event address or venue
Event details
Billing information
Any additional information you voluntarily provide
How Your Information Is Used
Your information is used solely to:
- Process enquiries and bookings.
- Provide quotations.
- Deliver our services.
- Communicate before, during and after your event.
- Improve our customer service.
- Meet legal and financial obligations where applicable.
Sharing of Information
Your information will only be shared where necessary to provide our services, for example with trusted suppliers involved in your event, or where disclosure is required by law.
All third parties are expected to handle your personal information responsibly and in accordance with applicable privacy legislation.
Data Security
Lekker Bounce & Events takes reasonable technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, alteration or disclosure.
While no electronic system can be guaranteed to be completely secure, we continuously strive to protect the information entrusted to us.
Retention of Information
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal, tax and accounting requirements.
Once information is no longer required, it is securely deleted or destroyed where reasonably possible.
Your Rights Under POPIA
In accordance with POPIA, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Object to the processing of your personal information where applicable.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can disable cookies through your browser settings if you prefer.
Third-Party Websites
Our website may contain links to third-party websites. Lekker Bounce & Events is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites.
Updates to This Policy
We may update this POPIA Compliance page from time to time to reflect changes in legislation or our business practices. Any updates will be published on this page.
Contact Us
If you have any questions regarding this POPIA Compliance statement or how your personal information is handled, please contact us:
Lekker Bounce & Events
Website: www.lekkerbounce.co.za
Email: info@lekkerbounce.co.za
Cell: 079 506 5472
Based in Ekurhuleni, proudly serving clients throughout Gauteng.
Lekker Bounce & Events is committed to protecting your privacy and processing your personal information responsibly, securely and in accordance with the Protection of Personal Information Act (POPIA) of South Africa.